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[–] Obvy_throwaway52 1 points 2 points (+3|-1) ago 

It's hilarious that you just conflated a barista with some generic concept of an "IT guy". You're one of those end users who thinks it's simple work, and tries to mentally rectify your lack of knowledge by saying "it's not my job to know this".

[–] boxofcrackers 0 points 0 points (+0|-0) ago 

He is not wrong. One year of training should be enough to become an IT guy, wouldn't you say so?